Return Policy
To cancel any order, please reach out to our App/Website/Customer care.
We have a no questions asked return policy. In case you are not satisfied with the product delivered, you can return it to our delivery person at the time of delivery, in case COD, we will adjust the amount at delivery, for Online payment, we will refund the amount in your wallet. We request you to check all the items at the time of delivery.
You can cancel any product from your order but only during delivery with a proper defined reason or can call our Customer Service team.
I had a wonderful experience with EyeIdentity! The vendor is an expert when it comes to selecting the perfect pair of spectacles. He took the time to understand my needs and offered excellent suggestions that truly suit my face and style. Not only is he knowledgeable, but he is also incredibly polite and attentive, making the whole process a pleasure. I highly recommend EyeIdentity for anyone looking for expert advice and great customer service when it comes to eyewear! :)
"Excellent service and a great selection of eyewear! The staff was very helpful in guiding me through the process of choosing the perfect frames, and the eye exam was thorough and well-explained. My glasses were ready on time, and the quality is fantastic. Highly recommend this optical shop for anyone looking for professionalism and quality products!"
I just love the collection they have ....Very nice and soft-spoken must visit and buy sunglass and all
I had a fantastic experience at the shop! The wide range of stylish frames amazed me, and they were incredibly helpful in assisting me to find the perfect pair. Their attention to detail and commitment to ensuring the glasses fit comfortably was impressive. I'm thrilled with my new specs and will definitely be recommending this shop to everyone
Better than lenskart.If you are looking for BEST quality, commitment, service, this is the place.I got 2 NIKON progressive specs made at much better clarity & comfort, as compared to lenskart.Very professional and helpful. They have good variety of stylish spectacles and sunglasses.>>> Eye-testing was very accurate and done professionally by optometrists.
